Most people are honest about what they are offering, and most buyers pay as they are suppose to, but in every selling environment there are always some bad apples. Or sometimes not knowing what they are really offering, one may offer a reproduction or fantasy item, thinking it's the real thing. As we don't get involved in our customer transactions, (buyer and seller deal with each other on their terms), we wanted to offer some tips for safe transactions, and scam avoidance.
1.) Know Your Item: It is the responsibility of the seller to accurately describe an item. This includes telling of any damage, missing parts, in a box, no box, etc. And sometimes you really don't know about a piece. The Internet is full of information, but if you do not do your research, then let the buyer know you did not research the item. You can even get your antiques and collectibles appraised online, sometimes for free. If you contact a buyer, and they make an offer that you both agree on, then and only then are you obligated to follow through with the offer. If you decide to do research AFTER you have an offer, it would be wrong to not follow through with the deal you made with our buyers. And sometimes, you may be offering a common item, some buyers may or may not be interested in that item, no buyer is obligated to purchase any item offered, but if you do make a confirmed deal then the buyer should also follow through. Most of the buyers on this site are serious collectors, and they know their line of collectibles. If their ad says they do not want a certain type, or brand, etc, don't waste your time and theirs by offering it. It is the buyers and sellers responsibility to not request or to ship items that are illegal, and to know the laws pertaining to such items.
2.) Payment: Short of paying cash with a direct person to person transaction, if you do this it should take place at a public place. Avoid paying for items with or accepting payment with "Western Union" or drug store money orders. Many of these are fraudulent and when you deposit them in your account you're account pays for all the charges. If you decide to accept money orders, insist on postal money orders. You can cash these right at the post office, and they can track the number in their system instantly. Also many fraudsters will offer many times your asking price, and say a shipper will pick up the item at a later date, that should be your first sign of fraud. One way to safely pay for items and exchange items is through a trusted escrow company like Escrow.com. The buyer and seller agree who is going to pay the escrow fees, or if they are going to split them. The buyer sends the agreed funds to the escrow company, the seller ships the product. Upon receiving the product, the buyer has X amount of time to confirm the shipment was as it was suppose to be. The escrow company releases the funds. We would recommend also using the escrow company with buyers that insist you ship the item for inspection first. It's also recommended to always insure the shipment, if the shipping company breaks it, it's on them.
3.) Report Fraud and Spam: If you feel you have been a victim of fraud, file a report with the police department where the fraud took place. With proper warrant / paper work, we will assist law enforcement with any information we can. You can also send us a note, we will try to retain any information in our system that lead to the fraud. Also please let us know of any spam you think you received from users on our system, after investigation they could loose their membership access. Just because an item is not purchased by a buyer, or a low ball offer is made, that is not fraud, because you still have the choice to accept or decline any offer.